Beta Program

As a beta tester, your efforts will help Plixer bring the very best product capabilities to market, and you can be among the first ​to test them out in your own environment.

Support Resources

Product Documentation

Our product documentation, including our product release and end-of-life policy, is available to help answer any questions you have.

Exporter Configurations

View an extensive set of NetFlow and IPFIX configuration guides for the most common flow-exporting devices, as well as some less common configurations.

Customer Support Guide

This guide provides details for our technical support services, which are available to customers during the contract term.

Beta Program

If you’d like the opportunity to help test future versions of our products, join our Beta program.

End of Life Policy

Make sure you are on a supported version of hardware and software by looking at our product end of life policy.

Open a Case

Before opening a case, you should ensure you have the following information: Customer ID, Software version, Product, and Description of the issue.