Plixer
Support
Beta Program
As a beta tester, your efforts will help Plixer bring the very best product capabilities to market, and you can be among the first to test them out in your own environment.
Support Resources
Product Documentation
Our product documentation, including our product release and end-of-life policy, is available to help answer any questions you have.
Read moreExporter Configurations
View an extensive set of NetFlow and IPFIX configuration guides for the most common flow-exporting devices, as well as some less common configurations.
Read moreCustomer Support Guide
This guide provides details for our technical support services, which are available to customers during the contract term.
Read moreBeta Program
If you’d like the opportunity to help test future versions of our products, join our Beta program.
Read moreEnd of Life Policy
Make sure you are on a supported version of hardware and software by looking at our product end of life policy.
Read moreOpen a Case
Before opening a case, you should ensure you have the following information: Customer ID, Software version, Product, and Description of the issue.
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