Customer Service & Technical Support

plixer International offers a variety of prioritized support options to make sure that both existing customers and those evaluating get the most out of our software.

 
Customer Technical Support

The following technical product support contact options are available for Service Agreement holders only.

 
    Telephone Support
  207.324.8805 x 4
(Available Monday - Friday 8am - 5pm)
    Email Support
    Online Forums

* Please have your license information available when contacting support.


  
Evaluation Support & Customer Service

The following contact options are available during software evaluation or for Customer Service related matters.

 
    Telephone Presales Support
  207.324.8805 x 3
(Available Monday - Friday 8am - 5pm)
    Email Support
    Online Forums


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Visit our Customer Resource Center for even more help options like:

Search Knowledge Base Articles
Open and track support tickets online
Access direct customer download links
View company news and events
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Customer Resources

    Available Product Updates
    Whitepapers
    Online Training
    Frequently Asked Questions
    MIB Resources
    MRTG Repository

 

 

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"I really really appreciate the time and support. I wish I could easily find vendors that have such a dedicated customer support team like Plixer's. The support is top of the line and their dedication to customers is as good as it can get. Thanks for the help and patience!!"
Luis, Defense Logistics Agency
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Network Traffic Monitoring & Diagnostics Tools

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