Support

Customer Technical Support

Technical support for service agreement holders only

Telephone Support
+1 (207) 324-8805 x 4
Tier 1 Support: Monday – Friday, 8AM – 5PM EST/EDT
Tier 2 Support: 24-hour x 7 days

• Email Support (open a support ticket)
• Online Forums

Please have your license information available when contacting support.

Evaluation Support & Customer Service

Software evaluation or customer support related matters only

Telephone Presales Support
207.324.8805 x 3
Available Mon – Fri 8am – 5pm Eastern Time US

• Email Support
• Online Forums

Additional Resources

• Available Product Updates
• Frequently Asked Questions