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Customer Technical Support

Phone: (207) 324-8805

Tier 1 Support: Monday – Friday, 8AM – 5PM EST/EDT
Tier 2 Support: 24-hour x 7 days

Support resources

  • Product documentation

    Our product documentation is available to help answer any questions you have.

  • Exporter configuration

    Select your device to learn how to export flow data to your flow collector.

  • Additional resources

    Please visit our video resource page for getting started, vendor support and other helpful videos.

  • Beta Program

    If you’d like the opportunity to help test future versions of our products, sign up here.