Customer Technical Support
Plixer’s office will be closed on December 24 and 25th. Customers with Tier 2 support may still call the 24-hour number provided in their contract.
Phone: (207) 324-8805
Tier 1 Support: Monday – Friday, 8AM – 5PM EST/EDT
Tier 2 Support: 24-hour x 7 days
Support resources
-
Product documentation
Our product documentation, including our product release and end of life policy, is available to help answer any questions you have.
-
Exporter configuration
Select your device to learn how to export flow data to your flow collector.
-
Additional resources
Please visit our video resource page for getting started, vendor support and other helpful videos.
-
Beta Program
If you’d like the opportunity to help test future versions of our products, sign up here.
