Customer Technical Support
Phone: (207) 324-8805
Tier 1 Support: Monday – Friday, 8AM – 5PM EST/EDT
Tier 2 Support: 24-hour x 7 days
Support resources
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Product documentation
Our product documentation, including our product release and end of life policy, is available to help answer any questions you have.
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Exporter configuration
Select your device to learn how to export flow data to your flow collector.
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Additional resources
Please visit our video resource page for getting started, vendor support and other helpful videos.
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Beta Program
If you’d like the opportunity to help test future versions of our products, sign up here.