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Author: Jake

Jake Bergeron is currently one of Plixer's Sr. Solutions Engineers - He is currently responsible for providing customers with onsite training and configurations to make sure that Scrutinizer is setup to their need. Previously he was responsible for teaching Plixer's Advanced NetFlow Training / Malware Response Training. When he's not learning more about NetFlow and Malware detection he also enjoys Fishing and Hiking.
Network Operations

Network capacity planning fundamentals

Posted on - by Jake

Are we properly utilizing these expensive WAN links? That is probably a question you have asked yourself on more than one occasion when you get a bill from your provider. While MPLS/Broadband connectivity both have pros and cons, wouldn’t it be great if you had a tool to see if they were properly being utilized or if load is increasing over time? How about rather than just seeing in/out bits/s, you could determine what application is consuming the link? Stay tuned and see how it works!

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Network Operations

Securing third-party VPN access

Posted on - by Jake

We all know that VPN monitoring is something every network and security engineer should be familiar with, but with the recent uptick of changes in companies work-from-home policies, IT departments are struggling to scale up to the VPN demands. Let’s be 100% honest about this: most networks weren’t designed to handle the demand we are seeing right now.

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Security Operations

Current industry trends I saw at RSA 2020

Posted on - by Jake

RSA 2020 was last week and like every year I have attended, there was a whirlwind of new technologies and methodologies being presented by the vendors I spoke with. Continue on to see what things we learned and how Plixer can help solve problems facing today’s customers.

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Network Operations

I installed Scrutinizer 100 times and here’s what I learned

Posted on - by Jake

As a Presales Engineer, I spend a good portion of my time helping with Scrutinizer installs and helping troubleshoot unique use cases for end users. In my 7 years of doing this, I’ve noticed a lot of commonality between installs even in disparate environments. I hope to add more to this list as time goes on and trends in the industry evolve further.

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Performance Management

Monitoring QoS for application troubleshooting

Posted on - by Jake

Network and security teams collect flow and metadata to provide an accurate account of applications traversing the network. Another aspect of troubleshooting poor application performance is ensuring that QoS is being used properly. This blog will go over how collecting NetFlow/IPFIX data can easily help monitor and alarm on any new or existing QoS issues.

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