Network Problem Resolution
Is your company suffering from an application performance issue? Our team can help you pinpoint latency problems that are plaguing your applications.

Let our team:

	Investigate and diagnose the source of the problem.
	Compile and report on the elements involved.
	Recommend action strategies to resolve the issue.
	Follow up to ensure performance improves.

Plixer Guarantee: We will help you fix the problem or your money back.

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Network Health Report

The Plixer Network Health check is an enterprise-wide performance study of the network infrastructure. From topology configuration and utilization benchmarks to application response times and link to link latency measurements.

Whether you are planning for growth or confirming optimal network design, our analysts will:

	Reconstruct an active path map of traffic routes.
	Measure and trend utilization and latency in milliseconds per link.
	Benchmark performance of key applications per path.
	Examine redundancy configurations and failover times.
	Evaluate current monitoring procedures and applications.

The final deliverable includes a full discovery report with recommendations to optimize the performance of key applications.

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Third Party Integration
From custom features to integration with 3rd party products, we can help you meet your objectives.

A sample of services available:

	Programming custom features into any of our products.
	Integration with 3rd party tools/applications.
	Consultation when analyzing the data captured by one of our tools.
	Training via the Internet or on-site at your facility.
	Configuration assistance and advice on best practices with NetFlow & SNMP.

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Voice Over IP Stress Test
VoIP traffic can be sensitive to even the smallest performance issues. Our team will perform the following:

	Measure latency on all WAN connections.
	Measure call setup times to the VoIP Server from several locations.
	Forecast bandwidth needs based on call volumes.
	Identify existing applications which may compete for resources.
	Suggest QoS policies to dedicate resources to VoIP.

All measurements, trends and suggestions are documented.

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"On occasion you get to meet someone on the phone that cares about customer service and their product. I had the wonderful opportunity to speak to Michael for a problem that Milton and I were having with scrutinizer. Michael showed me how to use Scrutinizer to find the virus that was running wild on my network. He also passed along information of his own knowledge of this virus and allowed me to find better resources to fight my problem. Scrutinizer and Michael are incredible resources. I just wanted you to know I am thankful they are a part of your organization."
Richard L.