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| |Frequently Asked Questions| |
Click the question to view the answer.
 Q#1: What types of logs does Logalot collect?
A: Logalot collects Windows® Eventlogs, Syslogs, SNMP Traps, and SMTP mail messages.
Q#2: What if I lose connectivity to a Windows server?
A: Unlike most Eventlog Collection products on the market, Logalot will go back and start collecting logs from the last collection point. This ensures a complete archive of Eventlogs. Most products will not archive events that occurred when connectivity was lost.
Q#3: What is an Orphan?
A: Logalot processes messages based on message policies. If a message does not match any policies the item becomes an Orphan.
Q#4: How do I create a policy?
A: Either click on an Orphan message or navigate to Logalot › Admin Tools › Policies. Read the manual on this topic.
Q#5: How do I know what devices are sending logs?
A: Click on the Eventlog or Syslog summary link at the top of the Bulletin Board or Orphans page. These reports will show you a summary of devices sending logs broken down by Type and Volume.
Q#6: What is the Bulletin Board?
A: The Logalot Bulletin Board is used to view errors and exceptions. After your policies have filtered out the background noise by deleting messages or posting them to the history database for reporting, the Bulletin Board shows the items that your team needs to worry about.
Q#7: How do I integrate Logalot with third party applications?
A:
- Click the SOE button and navigate to the User Manager.
- Select a user to integrate with the third party application.
- Click the Config tab.
- In the first field under "Custom HTML Source Code," add the line:
| <a href="http://<THIRDPARTY-HOST>/<insert custom link variables here>" target="_blank"><img src="http://<insert custom icon location here>" border=0 alt="Find this host in Third Party Application"></a> |
Replace <THIRDPARTY-HOST> with the FQDN or IP address of the application's server.
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