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|Service Level Reports|

Overview: Denika is not limited to SNMP. It is also capable of script monitoring to check database availability, tables sizes or even query response times.

Our Service Level Reporting capabilities include:

	Track application and network downtime — Generate historical response time and availability reports on a per-device basis: hour by hour, day by day, week by week, month by month, etc.
	Notification Escalation — If something fails, Denika, with the assistance of the free version of Logalot, notifies the primary contact. If this person does not respond quickly, it can notify either a designated backup person or an entire group.
	Group Notifications — Define groups of individuals to be notified of network failures.
	Monitoring Applications — Monitor popular applications and services such as Lotus Notes, Oracle, SQL Server, Sybase, MS Exchange, and more and restart them automatically if they fail.
	All from the Web — Completely configured via a web browser. This allows you to be fully mobile and not stuck to a console.

"We have many monitoring applications used in our Network Operation Center (NOC). My boss' favorite is Denika. At a glance he can see performance of our mission critical devices and the available bandwidth for our Internet Applications. I like using Denika for capacity planning. Server admin guys are always asking for larger capacity ethernet ports. I can use Denika to justify why that's not necessary, which save on operating costs." Ron, Health Alliance Plan

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