SOE Help

Getting Started with SOE

How do I add users?

How do I set Security & Permissions?

How do I find if there are updates?

Getting Started with Denika

How do I discover my devices?

How do I view my reports?

How do I set a threshold?

Getting Started with Logalot

How do I setup an eventlog?

How do I create a policy?

How do I create a report?

Support

Read our FAQ section
Online Forums
Visit the customer portal
Email a question
FREE tools
Visit our website
Phone (207) 324-8805

Video Tutorials

Check out our latest video "How To's".

Should Know

What is SNMP?
What is LDAP?
What is RRD?
What is MRTG?

Manual

Denika 7.00
- Getting Started
  - Welcome
  - What is Denika?
  - Licensing
  - Enabling SNMP
  - Denika Server Environment
  - Maintenance Agreement
  - Support
- TOPn
  - Introduction to TOPn Reports
  - TOPn Tab
  - TOPn vs. Stat Center
- Reports
  - Overview
  - Performance Reports
  - Group Graph View
  - Stats Center
  - Topn Reports
  - Scheduling Email Reports
  - 3rd Party Integration
  - Drill Down reports
  - Threshold Violation Graph
- Admin Tools
  - Main Screen
  - Discovery
  - Credentials
  - Report Manager
  - Create Report
  - Edit Report
  - Thresholds
  - Delete Report
  - Delete Device
  - Manage Groups
  - Discovery Templates
  - Automatic Grouping
  - Hyperlink
  - Logging
  - User Manager
  - Other Tools
  - Denika Config
  - WhatsUp Config
  - Using Rotate Manager
  - Poller History
  - Device Types
  - Report Types
  - Device Templates
  - Report Templates
  - View all templates
  - Single Device Discovery
  - IP Range Discovery
  - Discovery Filter
- Whatsup
  - Getting Started
- Troubleshooting
  - No Graphs
  - Blank Graphs
  - What is an instance?
  - Real Time not available
- Appendix
  - Report Template Definitions
  - Denika MRTG Variables
  - Hardware Template Definitions
  - MRTG Reference
  - SNMP Basics
  - Installing and Using GetIf
  - Icon Summary
  - IP SLA
Faq
- Denika
  - What is Denika?
  - What is SOE?
  - Can I monitor any SNMP OID with Denika?
  - I had a problem with the install, what should I do?
- Logalot
  - What is Logalog?
  - What types of logs does Logalot collect?
  - How do I create a policy?
  - What is an Orphan?
Logalot 5.00
- Getting Started
  - Overview
  - System Requirements
  - Quick Start Guide
  - Best Practices
  - Installing SOE and Logalot
  - Logon to SOE
  - Additional Information
  - Maintenance Agreement
  - Maintenance Agreement
- Setup & Configuration
  - Updates
  - Using Logalot for the First Time
  - Configuration
  - Security
- Data Collection
  - Eventlogs
  - SMTP
  - SNMP Traps
  - Syslogs
  - Eventlog Status
- Orphans
  - Overview-Orphans
  - Message Trend
  - Eventlog Summary
  - Syslog Summary
- Policy Manager
  - Overview
  - Filters
  - Actions
  - Notifications
  - Saving and Deleting
  - Management
- Bulletin Board
  - Overview - Bulletin Board
  - Acknowledge
  - Take/Untake
  - Customize
  - Message Trend
  - Eventlog Summary
  - Syslog Summary
- Report Manager
  - Overview
  - New Eventlog Report
  - New Non-eventlog Report
  - New Event Summary Report
  - New Health Report
  - Multiple Reports
  - Report Settings
  - Scheduled Reports
- Regular Expressions
  - Overview
  - REGEX constructs
- Appendix A
  - 3rd Party Copyrights
  - End-user License Agreement
  - Command-line Options
  - Database Schema
- Admin Tools
  - Introduction
- Search
  - Introduction
- Dashboard
  - Introduction
Soe 3.00
- Introduction
  - Disclaimer
  - Overview
  - Maintenance Agreement
- Installation
  - Before Installation
  - Installing with Scrutinizer
- Interface
  - Overview
  - Automated Logon
- Update Manager
  - Updates
  - Plug-Ins
  - Installed Files
  - Introduction
- Configuration Editor
  - Overview
  - Apache SSL
  - General
  - Interface
  - LDAP
  - Notification Manager
  - Update Manager
  - Licensing
- User Manager
  - Overview
  - New Account Creation
  - General
  - Groups
  - Permissions
  - Activity Log
  - Password
  - Menu
  - Favorites
  - Config
  - Rotate
  - CSS
  - Edit Defaults
- Task Scheduler
  - Overview
- Alerts
  - Overview
- Notification Manager
  - Overview
  - Email
  - Logfile
  - Syslog
  - SNMPTrap
  - Script
  - SOE Alert
  - Net Send
  - Numeric Page
  - Alpha-numeric Page
  - Open Trouble Ticket
  - Instant Message
  - Notification Queue
  - Test Alert
- Appendix A
  - Backups
  - SOE Command-line options
  - Services / Daemons
  - Database Schemas
  - Troubleshooting
- Alerts
  - Introduction
- Manual
  - Introduction
  - Search
  - Content Section
  - Folder Tree
  - Manual Editor

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Manual